What is the difference between Psychological contract violation and Psychological contract breach?
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The concepts of psychological contract breach and psychological contract violation are related but distinct within the field of organizational behavior and human resources. Here's a breakdown of the differences: Psychological Contract Breach A psychological contract breach occurs when an employee peRead more
The concepts of psychological contract breach and psychological contract violation are related but distinct within the field of organizational behavior and human resources. Here’s a breakdown of the differences:
Psychological Contract Breach
A psychological contract breach occurs when an employee perceives that the organization has failed to fulfill one or more obligations or promises made, either explicitly or implicitly.
Psychological Contract Violation
A psychological contract violation is the emotional and affective response that arises when an employee perceives a severe breach of the psychological contract. It goes beyond the recognition of unmet expectations to include strong emotional reactions.
- Characteristics
- Emotional Response: It involves a deeper emotional response, such as anger, betrayal, or resentment.
- Affective Reaction: The violation signifies a significant impact on the employeeβs feelings towards the employer.
- More Intense: The emotional reaction is often more intense and can lead to negative behaviors such as reduced loyalty, increased turnover intention, or decreased job performance.
- For Example: Using the same scenario of an unfulfilled promotion promise, the employee not only perceives the breach but also feels deeply betrayed and angry, leading to a significant decline in their trust and commitment to the organization.
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